We start by listening to you – the first and most important step on the whole process. We’ll talk about your goals & objectives for the new site – including number of pages, special functionality, third party apps / integrations (such as payment processing, booking software, etc…). We will go over our entire design process from start to finish – including a timeline, what information we’ll need from you – and we’ll also discuss any technical needs you may have (domain, hosting, email, etc…).

After we have a plan & timeline in place, we’ll need to start gathering content and images for the new site. The text content will be your responsibility (we can take the content from your current site if you have one, or you can write new content). We can also help with content ideas if needed. If you have existing images that you want us to work with, we can do so. If not, we can help source / curate imagery for your approval (if we use stock images we can purchase them on your behalf and bill for it).

This is our favorite part of the whole process! We take the goals, ideas, and all the info we’ve gathered up to this point and get to work designing & developing your new website. We will start with the Homepage and once that is locked in and you are happy with it, we’ll get to work on the rest of the pages and will usually have a fully functional, working demo site ready for you to view within 7 – 14 days.

Once we are finished with the demo for your new site, we’ll complete a rigorous audit and usability test to make sure everything is working correctly and ready to go. This includes links, any third party app integrations, mobile responsiveness, page loading speed, image rendering, and any special functionality. We’ll send you a link to view the demo site and schedule a time to go through it and discuss any revisions or edits if needed.

This is the fun part for everyone! Once all the final revisions & edits have been made and you have signed off on the final approval, the new site ready to go live. We will do one last audit / usability test to make sure everything is perfect, and we’ll make sure all the technical requirements are taken care of (domain DNS, hosting, SSL). Once that is confirmed we will launch the new site, which usually happens within 24 hours of final approval.

Every website needs some love now and again and it’s critical to make sure your website is being updated regularly. We provide real-time monitoring to identify issues before they become problematic, and we are standing by, ready and available to make any ongoing changes / updates you need. Our monthly hosting, maintenance & support plans will keep your website updated, backed-up, & secure so you can focus on what’s important – running your business.