Simple & Straightforward
Our Web Design Process
We don’t want you to feel uneasy or uncertain about your new website. Our goal is to make sure you feel confident with our services & process – which is why we set clear expectations and goals for your new website. This way you know exactly what to expect as we move through each step of the project.
1. We Meet In Person Or Over The Phone
We start by listening to you – the first and most important step on the whole process. We’ll talk about your goals & objectives for the new site and brainstorm about different ideas. We’ll also discuss any technical needs you may have (domain, hosting, email, etc…), as well as go over the plans / pricing.
2. We Gather Info For The Site
After we have a plan & timeline in place, we’ll need to gather some basic information from you, such as your company logo, company story, services offered, contact information, photos, and any other content you want on your new site. We can also help with content ideas if needed.
3. We Get To Work Designing & Developing
This is our favorite part of the whole process! We take the goals, ideas, and all the info we’ve gathered up to this point and get to work designing & developing your new website. We usually have a working demo ready for you to view in 10-25 days.
4. Final Revisions & Approval
Once we are finished with the demo for your new site, we’ll complete a rigorous audit and usability test to make sure everything is working correctly and ready to go. We’ll send you a link to preview and schedule a time to go through it and discuss any revisions or edits if needed.
5. We Launch Your New Site
This is the fun part for everyone! Once all the final revisions & edits have been made and the site has been approved, it’s ready to go live. We will do one last audit / test, make sure all the technical requirements are taken care of, and then we launch your new site!
6. Maintenance, Support, & Ongoing Updates
Every website needs some love now and again. Now that your new website is live, we are standing by, ready and available to make any changes / updates you need. Our monthly hosting, maintenance & support plans will keep your website updated, backed-up, & secure so you can focus on what’s important – running your business.
You Have Questions, We Have Answers
Frequently Asked Questions
Can You Redesign My Old Site?
Absolutely! In fact, it's our specialty. We love transforming an older / outdated website into a beautiful modern, mobile responsive website that will bring in more customers.
Do You Do Logo Design & Branding?
We work with trusted design & branding specialists who are great at logo design. We'd be happy to handle the project for you and coordinate it with your website.
Do I own the completed website?
Yes, you own 100% of the website. The one time design / setup fee is for the website design. If you decide to cancel the monthly website hosting & management plan, will will send you a zip file of your website to upload to another web host or give to another web developer to manage.
How long does a typical site take to build?
In General, most design projects last between 30 - 60 days, but it really depends on the project. Pending clear communication and all information provided at the beginning of the project, we will usually have a homepage and a few sub pages ready for review within 15 days. Once the design and layout is approved by you, we'll move forward with the rest of the site.
Do you use templates or pre-made designs?
Absolutely not. Once we have a good understand of your business, we built a customized, unique website that best represents your businesses goals, values, and shows potential customers why you are the best choice.
Are there any startup fees?
Yes, there is a small one time start up fee for the design / set-up of your website. After that it's one low monthly fee to host & fully manage your site.
Do you provide hosting & maintenance plans?
Absolutely. This is actually a big part of what we do, and one of the most important parts of your website. Once your site is live, making sure it's always updated, secured, backed-up and online 24/7 takes quite a bit of ongoing work. We provide all of this (including site edits) for one low monthly cost.
Can I make changes to my site after it's live?
Once the site is live, we provide ongoing maintenance & support, which includes any ongoing edits & changes you need. You just send us the changes you want to make to your site and we'll get it done, no hassle. We respond to all requests within 24 hours.
Can we cancel our plan at any time?
You certainly can. Wile we sure hope you love our service and are happy with it, we would never want you to pay for something you aren't happy with and we would never hold you hostage!
If we cancel, what happens to our website?
The website & design is 100% yours. We will provide you with a .zip file backup of your website in it's entirety. This will make it easy for your next web developer to bring it online for you elsewhere. We'll also work with the new developer if needed to make a smooth transition.
Let's Work Together
Kahului, HI 96733
Emails are answered 24/7
© 2019 Caparso Creative, LLC